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EEGBase Trust Center
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Trust Center

One place for security, privacy, status, and compliance

Built for procurement teams + security reviewers. Sign a mutual NDA at legal@eegbase.com for the gated documents.

Security

Detail →

Threat model, vulnerability disclosure, incident SLA

  • SOC 2 · Coalfire audit planned Q3 2026 (vendor selection in progress)
  • Independent pen-test · planned Q3 2026 (vendor selection in progress)
  • AES-256-GCM at rest · TLS 1.3 in transit
  • Quarterly internal red-team
  • Bug bounty (planned future update)

Privacy

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How we handle PHI + personal data

  • HIPAA Business Associate Agreement available
  • GDPR-compliant · uses EU-approved cross-border data contracts
  • PHIPA-compliant · ca-central-1 region
  • 30-day data deletion · 72h breach notification
  • Plausible (cookie-less) analytics only

Status & uptime

Detail →

Real-time platform health + incident history

  • 99.95% rolling 90-day uptime
  • 3 regions · us-east-1 · eu-west-3 · ca-central-1
  • RTO 15 min · RPO 5 min
  • P0 incident SLA · 15-min ack / 4h mitigation / 5-day RCA
  • Public status page subscribable

Accessibility

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WCAG 2.2 AA conformance

  • Deque Systems audit scheduled Q3 2026
  • VPAT 2.4 to follow audit completion
  • Section 508 compliant
  • Full keyboard navigation
  • Screen-reader optimized · ARIA live regions

Compliance documents

SOC 2 reportNDA
Coalfire · audit planned Q3 2026
Request access ↗
Independent pen-test attestationNDA
planned Q3 2026
Request access ↗
HIPAA BAA template
Standard form
Download ↓
GDPR DPA + EU SCCs
Module 2 (controller-to-processor)
Download ↓
VPAT 2.4 (WCAG 2.2 AA)NDA
Deque audit scheduled Q3 2026
Request access ↗
Subprocessor list
Live · auto-updated
Download ↓
Disaster recovery runbookNDA
Quarterly tabletop
Request access ↗
Cyber-insurance certificateNDA
$5M coverage
Request access ↗

Quick contacts

Security disclosures: security@eegbase.com
DPO / Privacy: dpo@eegbase.com
Legal / NDA / DPA: legal@eegbase.com
Procurement / vendor onboarding: procurement@eegbase.com